This privacy policy applies to the processing of personal data of customers and / or users of the website casaserenelajoya@gmail.com whose responsible is Patricia Cacho.
PERSON IN CHARGE OF THE TREATMENT
Identity: Patricia Cacho.
Owner: Casa Serene La Joya.
NIE: G-44753119.
Address: Paraje Las Lomas, S/N. Km 3900 – 04149 Agua Amarga (Almería) Spain.
Phone: 447544787291.
E-mail: casaserenelajoya@gmail.com
PURPOSES AND LEGAL BASIS FOR PROCESSING
At Patricia Cacho we process the personal data provided by our clients and/or users in order to carry out administrative, commercial and contractual management, attend to requests for information received, answer queries raised, provide the services requested, as well as send commercial communications, by electronic means, about our services.
Patricia Cacho will process the personal data provided by users through the electronic forms on the site casaserenelajoya@gmail.com for the purposes identified below:
- In connection with the “Contact Form” and other inquiries (those that may be directed through the email account or WhatsApp number listed on the website):
- Purpose: To manage the reservations of the establishment, as well as to attend and respond to requests for information received and queries raised, as well as the sending by electronic means of commercial communications of our services.
- Legal basis that legitimizes this treatment: The consent of the person concerned, which may be revoked at any time.
- When the data requested in the electronic forms are necessary to access specific features of the website, Patricia Cacho will indicate such mandatory nature at the time of data collection from the user and not providing them will mean that the corresponding request cannot be met.
TARGET
The personal data of the interested parties will be communicated to the recipients indicated below:
a) In general: Patricia Cacho as data processors, within the framework of the corresponding provision of services.
b) Exceptionally: The competent authorities and agencies, to the extent necessary to comply with legal obligations.
No data will be transferred to third parties, unless legally required.
TRANSFERS TO THIRD COUNTRIES
There are no plans to transfer data to third countries.
STORAGE PERIODS
Personal data will be kept:
a) In general:
- The data will be kept as long as you do not request its deletion, and, in any case, for the years necessary to comply with legal obligations.
b) In relation to the “Contact Form” and other queries (those that may be addressed through the e-mail account or WhatsApp number on the website):
- Until the user revokes the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Personal data will be kept until the end of the relationship between Patricia Cacho and the applicant, unless the applicant requests Patricia Cacho to delete the data beforehand. To this end, the applicant, as the data controller, must inform Patricia Cacho, as the recipient to whom the personal data is communicated, of any rectification or deletion of the data of its representatives, authorized persons and other contact persons.
Once the relationship is concluded, to the extent that the personal data of the interested parties are relevant for the purposes of Patricia Cacho ‘s liability towards the applicants, such data will be kept, duly blocked, at the disposal of the judicial authorities or competent public administrations, for the enforcement of the liabilities arising from the processing for the statute of limitations period of the same.
RIGHTS OF INTERESTED PARTIES
Users of the website may exercise before Patricia Cacho, to the extent applicable, the following rights: access to personal data, rectification, deletion, limitation of processing, opposition to processing, data portability and, when the processing is based on consent, the right to withdraw it at any time. Specifically, users shall have the right to:
- To know if we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
- To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
- To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
- To file a complaint before the Spanish Data Protection Agency, if you believe that we have not attended you correctly.
- To revoke consent to any processing for which you have consented, at any time.
In order to comply with current legislation, users are requested to contact us at casaserenelajoya@gmail.com in order to keep the data updated, should any changes be made to their personal data.
You may access and exercise these rights by written and signed request that can be sent to the address of Patricia Cacho, Calle La Vega, 32 1A – 11130 Chiclana de la Frontera (Almería) or by sending an email to casaserenelajoya@gmail.com attaching in both cases proof of identity valid in law, such as a photocopy of ID / NIE or equivalent document.
Users will also have the right to file a complaint before the competent Control Authority (Spanish Data Protection Agency) if they observe that the processing does not comply with the regulations in force or if they consider that their rights concerning the protection of their personal data have been violated, especially when they have not obtained satisfaction in the exercise of their rights, through its website https://www.aepd.es/es.
ATTENTION TO THE RIGHTS OF THE INTERESTED PARTIES
These rights will be attended by Patricia Cacho within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. All this without prejudice to the duty to retain certain data under the legal terms and until the possible liabilities arising from a possible treatment, or, where appropriate, a contractual relationship. In addition to the above, and in relation to data protection regulations, Users who so request, have the possibility of organizing the destination of their data after their death.
SENDING OF COMMERCIAL COMMUNICATIONS
Unless the User opposes, he/she authorizes and grants his/her express consent to the sending of commercial communications, by electronic means, related to the services offered by Patricia Cacho.
In accordance with the provisions of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), the user is informed that if he/she does not wish to receive commercial communications, by electronic means, of our services, he/she may object at any time to the processing of his/her data for promotional purposes, simply and free of charge, by sending an e-mail to the address casaserenelajoya@gmail.com indicating BAJA in the subject line of the message.
The data provided will be kept for as long as the business relationship is maintained or for the years necessary to comply with legal obligations.
VERACITY OF THE DATA PROVIDED BY THE INTERESTED PARTIES
The User is responsible for ensuring that the information provided by completing the electronic forms made available on the website https://casaserenelajoya.com or by sending emails to the various accounts under the Internet domain agenciainstante.es is true, being responsible for the accuracy of all data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and the damages, inconvenience and problems that may cause Patricia Cacho or third parties.
SECURITY MEASURES
Patricia Cacho ensures that it has implemented on the website https://casaserenelajoya.com the appropriate technical and organizational policies to implement the security measures established by REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT and of the COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GENERAL DATA PROTECTION REGULATION – GDPR) in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.
In order to protect individual rights, especially in relation to automated processing and in order to be transparent with the User, Patricia Cacho has established a policy that covers all such processing, the purposes of such processing, the legitimacy of such processing and also the tools available to the User to enable him/her to exercise his/her rights.
All information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent access or misuse of your data, its manipulation, deterioration or loss.
However, the User must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, such information could be collected without your consent and processed by unauthorized third parties. Patricia Cacho declines any responsibility for the consequences of such acts for the User, if he/she voluntarily published the information.
